14 Mar 2025 | Mike Boland
AWE Talks: Scaling VR with Big Auto
AWE EU 2024

Welcome back to AWE Talks, our series that revisits the best AWE conference sessions. With a fresh batch of footage from AWE EU 2024, we have a treasure trove of on-stage insights to dive into.

We continue the action this week with a look at Volvo Trucks' VR training rollouts. It was able to scale VR across its training operations and now wants to take it even further. How did it do this and what did it learn?

See the summarized takeaways below, along with the full session video. Stay tuned for more video highlights each week and check out the full library of conference sessions on AWE’s YouTube Channel.

Speakers
Johan Cruse from Volvo Trucks

Key Takeaways & Analysis
– It's no secret that immersive training is an enterprise VR's top use case.
   – Among other things, it's cheaper and safer to train in simulated environments.
   – And its levels of immersion support visceral and experiential learning. 
– All of this applies to auto manufacturers, amplified by scale and high stakes. 
– Volvo saw even greater benefits to train mechanics for its electric freight trucks.
   – The amount of electricity in play makes these trucks unsafe to fix. 
   – And that safety risk is multiplied for novice mechanics... in other words, trainees. 
– Beyond safety, Volvo was able to lower costs due to mass travel for training pros.
– There are also speed benefits, such as resetting training sequences in seconds.
  – Analog training methods required time to reset sequences for the next trainee.
– But the rollout wasn't without challenges, such as overcoming motion sickness. 
   – Volvo alleviated this by shortening training sessions to 30 minutes at a time. 
– Altogether the VR training program was a success on several levels. 
   – For example, it achieved tangible productivity boosts and cost savings. 
   – It was also highly rated by trainees, which is important to ensure they're engaged. 
– The program's success caused Volvo to look for other functions to apply VR. 
   – Going forward, it's bringing VR to sales training and leadership training. 
– It also wants to integrate AI to automate and fill gaps in training resources. 
   – AI has already helped localize training by translating courses for different regions. 

For more color, see the full video below...




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